It’s new never used before. The box has been opened. We removed from the box to check or everything is fine and find one small scratch on the coffee maker ( you can see in the photos. All items are sent via Royal Mail 48h tracked service. All tracking will be available through eBay. 30-day return are accepted You have 30 days to return an item in its original condition for a full refund. All items are marked and serial number logged for Fraud prevention. Buyer misusing the eBay Money Back Guarantee will be reported to eBay and Action Fraud. Any questions or issues please contact us we are always here to help. Thank you for supporting small family business ????
